How Merlin works for attractions

Merlin- not just for tickets

Posted by Courtney Hodgson on Aug 17, 2021

It feels good to be able to go out and visit our favourite attractions again! I hope reopening and the removal of restrictions went as smoothly as possible for everyone. Here at Merlin we would like to share our latest videos with you and explain how we can help you manage your attraction.

Are your customers tired of queueing? 

Merlin Fastrack helps you to cut down the length of your queue by giving your staff handheld tablet based apps to help you speed up pre-booked tickets. Also with our integrated post code lookup software, collecting customer details is a breeze!

Keep delighting your customers

Utilise complete EPOS functionality for the sale of merchandise, tickets, memberships, Gift AID items and more. Supported by a versatile back-office package, the easy-to-use front-of-house system ensures that the first interaction your visitors have is a positive one. Merlin Tickets enables you to build loyalty schemes, season passes and memberships to ensure your customer retention rates increase by offering incentives and special discounts to any additional expenditure. Merlin Tickets also provides valuable information on visitor demographics that will help in planning your future promotional campaigns.

Need a socially distanced food and drink offering?

Merlin's restaurant paging system allows for a faster, convenient and safer way to feed your visitors. It allows your customers to order, pay by contactless and collect a pager. Then the kitchen is notified of the order and once the food as been prepared the customer's pager vibrates to tell them their order is ready for collection. It really couldn't be simpler. Furthermore if a customer has bought tickets in advance online, their in-park spend in areas such as gift shops, cafés, bars and restaurants tends to increase. So having a quick and cost effective system in place for ordering food will greatly increase your takings on the day! 

Merlin is not just for tickets

To conclude, it is important to have effective software that will help your customers beat the queues, get special offers and have a fun, safe and enjoyable day out! If you would like to know more about our software then click one of the links below.

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